Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help staff is trained to speedily deal with all cloud website hosting clients’ queries and guidance inquiries. Through our ticket system, you’ll be able to send your question and a support staff member will, no doubt go back to to you within maximum an hour. Realistically, practice indicates that the standard response time period is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any problem you possibly have involving Create a Free Website’s products. We now have professionals on duty on daily basis to offer assistance when needed. You may use the ticket system or drop a message at any moment, alternatively you can pick–up the phone or use the online chat within working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel gives an in depth know–how base which is built–into all parts. In each area, you will find a Help button which will load for you a selection of step–by–step tutorials on how to take advantage of a selected function or execute a particular action. Also, we have prepared course video clips in an effort to get a better idea of the Control Panel’s interface.