Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center included in Create a Free Website’s Hosting Control Panel features a collection of help articles and commonly asked questions. Aimed at solving any common problem that you may run into, they are written by our support team of skillful techs.

  • Top quality support service
  • How–To Video Clips

  • If you wish to see how a task is completed or how an issue is taken care of, instead of just reading about it, then check out our selection of educational video tutorials. They address a variety of different issues and will help you swiftly understand how to work with the Hosting Control Panel.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 technical support service and include a one–hour ticket response guarantee. Our accomplished technicians will be online for you around the clock and will solve any problem that you could encounter within less than one hour after the support ticket submission. In most cases, a reply will be given to you in less than twenty minutes.