Support Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Solution Warranty

  • Our group of techs will do their best to reply to your support tickets within less than 1 hour. If, however, the difficulty you have stumbled upon calls for the help of the Administrators’ =Team,= we’ll send the ticket to the technician on shift and will write a note to notify you.

  • Top quality support service
  • Expert Customer Help And Support Service

  • We are working for you 24 hours a day to offer advices and tech support as well as to assist you with any trouble that you may encounter when working with your virtual server. We can easily support all installed in advance programs, plus your OS, server management panel (depending on the VPS type) and the Hosting Control Panel designed 100% by us.

  • Intuitive help center
  • An Informative Help Zone

  • Each part of the Hosting Control Panel that is available for free with your VPS offers you an integrated articles base. You’ll find a selection of detailed how to articles and a choice of step by step video classes that illustrate all the regular website supervision responsibilities. You can access them by pressing the Help or Video control keys in the upper right side of each Control Panel section.